Digital Banking & Payments Innovation Intern (Summer Internship)

Is This the Career for You?
We are seeking a motivated and detail-oriented college intern to work with our Digital and Payment’s Banking teams. This internship offers hands-on experience in financial technology, with a primary focus on implementing Zelle, a leading peer-to-peer (P2P) payment platform, and helping implement a forward-thinking payment strategy that aligns with consumer trends.

• What You’ll Be Doing
  Assist in the implementation and execution of Zelle integration, including consumer experience, technical coordination, and operational readiness.
• Conduct competitive analysis of P2P platforms and digital payment solutions including RTP (Real-Time Payments), FedNow and BNPL (Buy Now Pay Latter).
• Research digital currencies exploring banking applications and benefits.
• Support cross-functional teams (IT, compliance, marketing, payment operations, fraud, cyber security) during implementation phases.
• Help define KPIs and create reporting dashboards to track Zelle usage and adoption.
• Contribute to the execution of our long-term payment strategy, including identifying opportunities for innovation in digital and mobile banking services.
• Conduct user research and surveys to gather insights on customer payment behavior.
• Prepare presentations and briefs for internal stakeholders on progress and strategic recommendations.